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Cookie Policy
Naveed Mehdi avatar
Written by Naveed Mehdi
Updated over a week ago

LAST UPDATED: February 19, 2024

What are cookies?

Cookies and other similar devices, such as pixels, web bugs, etc. are text or image files that are installed in the user's browser when the user accesses an online service.

Cookies allow, among other things, to store and retrieve information about the user, the user's browser, the user's devices and the user's activity on the service to which the user connects.

What types of cookies are there?

There are many types of cookies. Below, we offer the user some classifications of them, without necessarily implying that this service uses all these types of cookies:

· According to the entity that manages the cookies:

o Own cookies: are those that are sent to the user's device or terminal from the equipment or domain belonging to the owner of a service, and managed by the latter.

o Third-party cookies: are those that are sent to the user's device or terminal from a computer or domain that is not managed by the owner of a service, but by a third party that will process the information obtained through cookies.

· According to the time of conservation:

o Session cookies: are those that collect and store data when the user accesses a service and cease once the user leaves it.

o Persistent Cookies: are those that have a duration determined in time by the person responsible for the service. The conservation time can vary from a few minutes to several years. They are used to save and retrieve certain parameters each time the user visits a service.

· According to their purpose:

o Technical Cookies: are those essential and strictly necessary for the proper functioning, use of the different options or services offered by those responsible for it. For example, those used for session maintenance, response time management, performance or validation of options, use of security elements, etc.

o Personalization Cookies: are those that allow the user to specify or customize some features of a service. For example, define the language, regional configuration or type of browser.

o Analytical Cookies: these are those that allow to count the number of unique visitors and perform an analysis of the use of a service to measure the interest of this or certain areas of it. For example, an analytical cookie would control the geographical areas from which higher percentages of users connect, which product or service is more accepted, etc.

· Other technologies:

o Pixels, web bugs or trackers: also known as tracking pixels, tracking pixel, pixel tag or conversion pixels, web beacons or web beacons. They are tiny images of 1x1 transparent pixels that are inserted into a service in order to measure activity. Once a certain page of the service is loaded in a browser, this image will be loaded and this data can be measured. Tracking pixels generally make it possible to know the route taken by a given user IP in an online service.

o HTML5 storage: this consists of taking advantage of the capabilities of HTML5 technology to store certain parameters in the user's browser that can be used to identify the user's browser.

o Local shared objects (LSO): also known as "flash cookies", this consists of storing information without cookies on the user's computer, taking advantage of Adobe Flash Player technology.

o Etags: this is a mechanism of the HTTP protocol that allows the validation of the cache that the user stores in his browser on a website. This technology is mainly used to save bandwidth, avoiding duplicate content downloads. However, it can also be used to recognize the user's browser.

o Canvas fingerprinting: this consists of the generation of a unique form in the user's browser, taking advantage of the HTML5 web standard technology to identify the user's computer.

o Font detection: this technique consists of identifying the font configuration of the user's computer to obtain a unique identification of the computer.

o Browser cache: as its name suggests, this technique consists of storing information in the browser cache.

o WebGL: this technique takes advantage of the 3D rendering capabilities of modern browsers to obtain a unique identification of the computer, due to the different configurations of each one.

Specific Information

Who is managing this service?

The owner of (hereinafter referred to as the "Website") is Investory Onlineplattform GmbH, VAT No. 7455299, with registered office at Hintere Achmühlerstr. 1a, 6850 Dornbirn, Austria (hereinafter referred to as Investory).

What technologies do we use?

Specifically, this online service uses cookies and other similar devices for the following purposes:




More Info

Technical cookies are used for session management and user authentication

Session cookies are deleted upon browser closure or logout

Rails Application cookies

Used by the Rails application that helps with parts of the platform but nothing gets sent to any third-party applications. Essential for user logins and maintaining session state

Technical cookies facilitates secure and efficient processing of payments and subscriptions through the Stripe payment gateway.

It stores information related to the user's payment transactions and subscription details

Duration varies based on the specific cookies used by Stripe


Cookies may contain unique identifiers, session information, and details necessary for processing payments securely.

Users may want to refer to Stripe's privacy policy for comprehensive details on how their data is handled during payment transactions

Bugsnag cookies are used for error monitoring and tracking within the application.

These help identify and report technical issues, allowing for efficient debugging and issue resolution

The persistency of Bugsnag cookies varies and depends on the specific cookies used for error tracking.

Reference Bugsnag's documentation for detailed information on the persistency of each cookie


Cookies may store error details, unique identifiers, and information helpful for diagnosing and resolving technical issues.

Users may want to refer to Bugsnag's privacy policy for comprehensive details on how error data is collected, processed, and stored

Used to distinguish between human and automated traffic on your website.

They serve as a security measure to prevent spam and abuse of your online forms

The persistency of Google reCAPTCHA cookies varies, and it depends on the specific cookies used.

Reference Google's reCAPTCHA documentation for detailed information on the persistency of each cookie

Google Recaptcha

Cookies may store a unique identifier, user preferences, and information related to the reCAPTCHA challenge.

Users may want to refer to Google's privacy policy for comprehensive details on how data is processed during reCAPTCHA challenges

Technical cookies

Google Drive

Necessary for accessing KPIs data

Analytical cookies


Necessary for interaction with users, product tours, automatic messages etc., which are necessary for the business

Analytical cookies


Tracks user activity within the application

Analytical cookies

Google analytics

(*) Suppliers not located in the European Union or in countries with equivalent data protection legislation.

The information obtained through these cookies is stored on servers of the indicated providers, which are located in countries outside the European Union, generally located in the United States, a country whose legislation does not guarantee an adequate level of data protection at the discretion of the European authorities. By consenting to the use of these cookies, you also consent to the international transfer of your personal data to the countries of the indicated suppliers.

How to disable or delete cookies?

When accessing the service for the first time, the user will see a notice of cookies in which he/she will be informed of the way in which he/she can give or refuse consent.

In the event that the user has given his consent, he may at any time disable or delete the cookies listed through the configuration of the browser options used on his device or terminal.

However, the user should be aware that if you reject or delete cookies, we can not keep your preferences and some features will not be operational, so we can not offer personalized services and each time you go to use the service will appear as a new user who will be asked for authorization for the use of cookies.

Below, we provide links where the user will find information on how to disable cookies and the like in the main browsers:

How does the use of cookies affect the protection of the user's personal data?

Most cookies collect anonymous information, which does not allow to obtain the identity of the user, although some of the codes that are included serve to single out or individualize the browser of your device used and may be applicable regulations on personal data protection. Therefore, we inform you that the information obtained through cookies will be treated for the purposes indicated in this Cookies Policy. Likewise, this information will also be treated by those companies that provide cookies with the purpose indicated in their respective privacy policies.

However, taking into account that these codes do not allow the identification of the User, the rights of access, rectification, deletion, opposition, limitation or portability recognized in the data protection regulations will not be applicable, unless the User is able to provide additional information that allows linking his identity with the identification codes of his cookies.

If the User considers that his or her right to data protection has been violated, he or she may file a complaint to the relevant Data Protection Authority.

More Information

The user can ask any question related to the use of cookies that is not answered in this Cookies Policy by sending an e-mail to

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